Privacy Policy

Our company is committed to protecting the accuracy, security and confidentiality of personal information collected from our customers. We have created this privacy policy to demonstrate our commitment to protecting your privacy.

We collect the following personal information

• Any information you enter into our forms.
• If you complete a transaction on our website, any information you enter to complete the transaction will be collected, including payment information.

How we use information

We may use the personal information we collect to communicate with you or for statistical purposes of visits to our website.

Cookie files

We collect certain information through cookies. These files allow us to process statistics and traffic information, facilitate navigation and improve the service. We use the Google Analytics tool. You can object to the recording of these files by configuring your browser software. Our site contains social media buttons. Cookie files from these social networks may therefore be stored on your computer when you use these buttons. These sites have their own privacy policies and terms of use that differ from our site. Please consult the privacy policies and general conditions of use of these sites.

To whom may your information be disclosed?

Personal information collected by the site is not transmitted to any third party and is only processed by us.

Hosting of personal information

Our website is hosted by Lotus Marketing Inc. You can reach them by visiting lotusmarketing.ca. The information collected and processed is exclusively hosted and processed in Quebec.

Contact details and compliance challenge

We have implemented procedures to receive and respond to complaints or inquiries regarding our treatment of personal information, our compliance with this policy and applicable privacy laws.

Person responsible for the protection of personal information :

Mélanie Picard
819-244-5920
Melanie.picard@trigoenergies.com